Effective Date: 26/06/2025
Website: https://medpathdiagnostics.com
App: Medpath Raider App
1. Introduction
Medpath Diagnostics (“we”, “us”, “our”) respects the privacy of our field team users and is committed to protecting their personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide through the Medpath Raider App.
2. Information We Collect
We collect and process the following types of data:
A. Personal Information
- Name
- Email address
- Phone number
- Login credentials (securely encrypted)
B. Location Data
- Real-time GPS data during duty hours
- Location history of routes covered
C. Device Information
- Mobile device ID and OS
- App version and usage logs
D. Media & Uploads
- Selfie (for punch-in verification)
- Photos of issues reported from the field
3. How We Use Your Data
We use your data to:
- Assign and manage collection rounds
- Track real-time visit status
- Validate visit presence via geolocation and selfie
- Generate performance reports
- Handle issue reporting from the field
- Ensure accountability and quality of service
4. Data Storage and Security
All data is stored on secure servers and encrypted using industry-standard practices.
- Location and photo data are encrypted in transit and at rest
- Access to data is restricted to authorized personnel only
5. Sharing of Data
We do not sell or rent your personal data.
Your data may be shared only with:
- Medpath supervisor/admins for operational purposes
- Legal authorities upon request, in case of legal compliance
6. Your Rights
You have the right to:
- Request access to your data
- Correct inaccuracies
- Request data deletion (subject to operational dependencies)
To exercise any of these rights, contact us at:
📧 support@medpath.in
7. Third-Party Services
We do not integrate third-party advertisers. However, the app may use secure APIs such as:
- Google Maps (for route tracking)
8. Changes to This Policy
We may update this Privacy Policy periodically. Users will be notified of any major changes via in-app alert or email.
9. Contact Us
If you have questions about this policy, contact:
🌐 https://medpathdiagnostics.com